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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Caitlin McCabe

May 30, 2023

5  out of  5 rating by Caitlin McCabe
"We needed last minute insurance for a new jetski we had just purchased and our agent- Alina was very helpful in making it a swift experience. She went above and beyond to make sure we had what we needed!"

Dione Lafrance

May 4, 2023

5  out of  5 rating by Dione Lafrance
"I had the great pleasure of speaking with Alina who was very professional and precise about my coverage. She was so sweet and helpful. I HIGHLY recommend Alina. If I have any questions she is very prompt and always willing to go the extra mile! Alina is the best!"


May 3, 2023

5  out of  5 rating by Dmiinus
"The agent Alina was very helpful and knowledgeable when I inquired about life insurance policies! After a reassuring explanation I’m very satisfied with her help!"

Joseph Chruscicki

December 16, 2022

5  out of  5 rating by Joseph Chruscicki
"friendly, informative, no pressure, a great place to do our insurance business; highly recommended"

Maddie Williams

December 15, 2022

5  out of  5 rating by Maddie Williams
"josh was a big help! he explained everything to me in a way i would understand. he answered all my questions i had in detail. he was also very personable and friendly. josh needs a raise!"

Jim Fletcher

November 20, 2022

5  out of  5 rating by Jim Fletcher
"Great team of folks!"

Margaret Trego

October 22, 2022

5  out of  5 rating by Margaret Trego
"We have been State Farm customers for many many years. The service is prompt, and questions are always answered with good explanations. We would highly recommend Lino Real’s State Farm Insurance Company in NY to anyone."

Liz V.

October 20, 2022

5  out of  5 rating by Liz V.
"Jeanne is wonderful! The Lino Reale agency is the best service and price!"

Jeffrey Wadhams

October 3, 2022

5  out of  5 rating by Jeffrey Wadhams
"Josh Marr is your guy."

Courtney Gambino

September 30, 2022

1  out of  5 rating by Courtney Gambino
"The absolute worse! I had a vehicle on my account that I never owned without any knowledge and for some reason my renter's insurance was cancelled without my consent and without letting me know. When I called to get this situation taken care of the employees could not give me any reason why this happened. Also was given one amount of what my bill was and then it changed two days later and yet again I called and the employees could not give me a straight answer. The customer service is ridiculous and when asked to speak to the actual agent with my concerns I was told no. What a joke this place is! Do yourself a favor and go to a different agent who actually has people working for him who know what they are doing!"

Mark Moulton

July 27, 2022

5  out of  5 rating by Mark Moulton
"This office is very knowledgeable and definitely looks out for your best interests with insurance. Robert was awesome, and wrapped up multiple different quotes for me in a thorough and professional manner. He was able to save me a lot, in comparison to my previous insurer. I wish I was knew about this office and State Farm’s great prices a long time ago. I definitely recommend stoping in or giving them a ring. They are all super friendly and only look out for what is best for you."

T Mo

July 27, 2022

5  out of  5 rating by T Mo
"Worked with Robert, Lino, and Josh on life and auto. They were able to save me a good deal of money compared to the prior insurance company I was with. I recommended my parents here and they signed on right away as well due to the great pricing with State Farm’s quotes. Also any questions I have or issues, this office is always upbeat and quick to help. Jeanne, Sarah, and Mindy are great at answering the tough questions. I highly recommend this office for any insurance needs you have."

Jody Moulton

July 26, 2022

5  out of  5 rating by Jody Moulton
"I just switched over from a different insurance company to Lino Reale State Farm. I'm so glad I did!! I saved a very substantial amount of money doing this!! The people at State Farm were extremely helpful in saving me money with my home and auto insurance . I would highly recommend this company in Victor N.Y."

Ed Huff

May 7, 2022

5  out of  5 rating by Ed Huff
"Great company highly recommend"

Timothy Horan

February 9, 2022

5  out of  5 rating by Timothy Horan
"Wonderful customer service and very helpful getting me setup with a new auto insurance policy! Faith was lovely to speak with throughout the process."

Nathan Watrous

November 18, 2021

5  out of  5 rating by Nathan Watrous
"Hands down the best experience I had had with getting car insurance. Not only did they provide me the best rate (by far), but they helped me figure out exactly what coverage I needed and discounts I could use."

Kate Kelly

October 15, 2021

5  out of  5 rating by Kate Kelly
"Fantastic and responsive service! The employees are a joy to work with--Jeanne and Robert are always happy to answer any questions that I have."
Profile photo of Don Kelly

Don Kelly

October 15, 2021

5  out of  5 rating by Don Kelly
"Lino Reale - State Farm Insurance Agency and his staff provide very informative information and professional courtesy every time I am in the office. They are always worthy of answering any question with skill and encouragement and in a timely manner........"

Robert Smith

October 15, 2021

5  out of  5 rating by Robert Smith
"Best insurance agency around. Robert is awesome! Everyone there is great and they always take care of anything I need. I recommend this place to all of my friends that have insurance questions and they all say the same thing. Highly recommend!"

Zack Towle

October 15, 2021

5  out of  5 rating by Zack Towle
"I have been with Lino Reale State Farm for years now and they have always been good to me. Faith is very responsive and helpful."

Jeffrey Barnes

October 15, 2021

5  out of  5 rating by Jeffrey Barnes
"I've been with lino Reale office years. Great people and great service."

mariah biggs

October 15, 2021

1  out of  5 rating by mariah biggs
"Horrible insurance company, they changed my payment twice. Gave me a set monthly payment and ended up paying 95 dollars over what they told me. They lied and said they had no clue where that number came from and I made it up, I had the email and they said it was fake. They said I missed a payment when switching to them but I’ve had them for a few years so I’ve never switched to them. This was my first insurance company ever! Safe to say I’m never using them again and will never recommend this place to anyone, I’m not the only one in my family that’s had multiple issues."

Gerald Conezio

October 6, 2021

5  out of  5 rating by Gerald Conezio
"I have been with State Farm for over 30 years but only recently changed to the Lino Reale agency. I am most impressed with the professionalism and attention to detail from both Mr Reale and his staff, especially Faith and Jeanne. This agency is a great choice for insurance needs."

Bradley Foster

September 28, 2021

5  out of  5 rating by Bradley Foster
"Lino Reale operates a very effective State Farm office. We work with Faith and she has always provided great service for us. As far as insurance goes, we've found that State Farm generally provides good value. We've worked with other companies and agencies, now were glad that we HAVE FAITH!"

K K (BrokenTigger)

September 25, 2021

5  out of  5 rating by K K (BrokenTigger)
"We have multiple policies with STATE FARM Insurance. 2 Automobile, Homeowners, and personal property. We have never had a problem with State Farm Insurance. We switched to State Farm over 10 years ago and when we bought our home we transferred to the local agent. Lino Reale has been great in communicating our needs and making sure we have all that we need. They offer so much more, but he doesn't push for what we don't need. All the staff have always been helpful and always polite at our random stop ins. I recommend StateFarm Insurance and specifically the victor location with Lino Reale as your agent."